Our policy lasts 14 days after delivery. If 14 days have gone by since your purchase delivery, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The final requirement is that you must pay for the return shipment. To complete your return, send a request with your reason for the return, provide any additional details or photos for wrong item, damages or other claims via CONTACT. We will reply back with a confirmation and what to do next.
Refunds (if applicable) - Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund(for the items alone) will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1-3 business days.
Late or missing refunds (if applicable) - If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please get in touch via: CONTACT.
Sale items (if applicable) - Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable) - We only exchange/replace items if they are defective or damaged.
Gifts - If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping - To return your product, use our: CONTACT with your order #, reason for return and we will confirm a Return Authorization & Address. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost or damaged items/pkg that are shipped by you to return an item to us.